Hotel Arthur
Customer feedback - Hotel Arthur

Customer feedback - Hotel Arthur

Customer feedback from hotel guests

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We stayed here for a week on a business/holiday trip. Such a great location, easy to get to the centre of the town and all the tourist hotspots!! Handy tram stop if you want to go further out. Staff are lovely, and English is superb, as it is everywhere in Helsinki. It is no great shakes luxury wise, but as for the best bed in town it has my vote! We had 4 beds in our room, a TV with a variety of channels, and a lovely hot shower. Rooms cleaned everyday. Breakfast was lovely with a great variety. I highly recommend the meatball things, delish!! Free wifi (that works!) which is always a bonus that is available in the room too. Overall a great trip!

Megan C 5/2016

Arthur Hotel is a hotel that is in the heart of the city. One can walk to most of the site seeing spots in the city on foot. We stayed here for two nights and found that it suited our basic needs. The location of the hotel is nice and central, close to both metro and bus stations. The airport train also leaves from the station. (Just a tip when buying your airport ticket from the ticketing machine. You cannot buy your ticket in advance. When you buy the ticket it's only valid for 1hr20 on the day of purchase. It's not refundable either. And no where when buying the ticket does it tell you that either. So only buy your tickets when you are ready to leave!) The hotel room was clean and very large. The bathroom had no bath, only a shower. Not sure if that's though out the hotel or if you do have the option for a bath? However this was not a problem for me. The bed was comfortable and the heating was perfect. All that said the room is very out dated. Nothing in our room looked worn out it just looks old fashioned. So if modern, clean lines is your style, this hotel won't meet that need! Breakfast (included in our price of the stay) was adequate to kickstart your day. It was the same choices both mornings. I wouldn't say it was the best spread I've ever seen on my travels but there is enough choice there to satisfy the morning hunger! Arthur Hotel may not be your modern 21st century hotel, however if you are looking for a place that's clean to lay your head down at night and a good location that's in walking distance from transport then this hotel will be perfect. I would stay here again.

Brigs H 4/2016

Good choice if you are looking for standard accomodation with good breakfast included in the room price. Clean rooms, but oldish. Can be pretty hot in the summertime. Just a short walk from the railway station. Free WiFi. Tram stop round the corner.


All you will need to see Helsinki by foot. Great breakfast, nice simple lobby bar and rooms where everthing works well including the wifi. There is even a sauna on every floor to complete your Finland experience. All this for a bery reasonable price.

CanadaAustria 3/2016

Good position to visit the centre near train station and 1.5 km from the port, 200 mt from underground station. Good breakfast but is closed too early in the morning (9.30 am). Rooms are simply and not so well furnished. Staff kind .

Botteguccia 3/2016

The staff are friendly and helpful. The breakfast is great. What's better, the location is perfect for any tourist attraction.

Connie 7/2015

Top hotel for our recent visit. RIGHT in the town centre near the bus and railway station. We caught the bus from the airport and wheeled our cases up to the hotel.
Warm friendly welcome and a great room with first class facilities. Great breakfast too with plenty of choice. A little bit quirky but really enjoyed our stay here.

Shops are near and altogether a great experience!!


Very nice and friendly staff all around, rooms a bit shabby but ok as to cleanliness. Breakfast on the simple side, but again everything was very fresh, and included in the price. Overall, good value for money in Helsinki!


When we checked into the hotel, we were not sure what to expect. Upon arriving in our room, which was supposed to be one with a bit of "extra room" (though an online special at the time), we found there was little more than room for a bed, chair and a little furniture. It was clean. I went downstairs and politely explained our disappointment at the size of the room. The woman at the desk did some checking and gave us a better room on the ninth floor at no charge. What a difference in size. Nice shower, big bed, room to walk around, great decoration and furniture.

Breakfast was a bit average, but still good to have available at the hotel and included. The hotel is conveniently located near the train station and just a block or so away from public transportation to the airport, making this a good deal, overall.


good ratio between location, accommodation & services and price

Maria 3/2014

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In the heart of Helsinki
Hotel Arthur

Vuorikatu 19
00100 Helsinki
+358 9 173 441

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Customer feedback

TripAdvisorCentral location, nice and warm rooms in wintery March... read more
TripAdvisorGreat location, walking distance to central station... read more
TripAdvisornice, clean room good roomservice very goog breakfast... read more
TripAdvisorWe had an excellent stay in helsinki, we arrived at... read more
TripAdvisorPROS: Excellent location , two blocks from the... read more
TripAdvisorHotel Arthur is a nicely located hotel very close to... read more
TripAdvisorThis hotel has very good location from walking... read more
TripAdvisorWe checked in late Friday. We got greeted nicely. This... read more
Hotel ArthurThank you very much! I arrived with my grandparents... read more
TripAdvisorI stayed here for about 3 nights, and 4 days. This... read more