Hotel Arthur
Customer feedback - Hotel Arthur

Customer feedback - Hotel Arthur

Customer feedback from hotel guests

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When we checked into the hotel, we were not sure what to expect. Upon arriving in our room, which was supposed to be one with a bit of "extra room" (though an online special at the time), we found there was little more than room for a bed, chair and a little furniture. It was clean. I went downstairs and politely explained our disappointment at the size of the room. The woman at the desk did some checking and gave us a better room on the ninth floor at no charge. What a difference in size. Nice shower, big bed, room to walk around, great decoration and furniture.

Breakfast was a bit average, but still good to have available at the hotel and included. The hotel is conveniently located near the train station and just a block or so away from public transportation to the airport, making this a good deal, overall.


good ratio between location, accommodation & services and price

Maria 3/2014

My group came back satisfied, they enjoyed the tour. Thank you for your service

Anna 1/2014 (Logos Tour)

I've stayed at the hotel twice already. I think the rooms are spacious and the bathrooms are very nice and clean. Almost too fancy for the backpackers like us. The hotel is close to all the best shopping spots.
The best thing in this hotel is really good buffet breakfast! (My friend ate 32 slice of bacon hehe :D) I highly recommend!

KatjaSusanna 1/2014

I stayed here for one night on business and it was a very nice experience.
The hotel is situated just a few blocks away from the train station which makes it perfect for travel and sightseeing, since it's basically in the heart of the city.

After seeing photos from other visitors, I believe one of the better rooms was booked for me, because it was big enough, very clean, very comfortable and modern. The hotel website describes very well what type of accommodation they offer, so you can choose according to your needs and budget.

In my room on the 7th floor there was a TV, minibar, spacious wardrobe and desk. Two twin beds with very comfortable mattresses and fresh sheets. My only complaint about the room would be that there was no socket next to the bed, so I couldn't charge and use a gadget at the same time while sitting or lying in bed. The sockets were all above or underneath the desk.

The bathroom was very modern and clean, with extra towels and toiletries, a hairdryer and a nice shower. I especially loved the golden tiles on the bathroom floor as well as the glass door to the shower which you could close properly so that no water would splash all over the bathroom.

I did not have time to try the sauna but I did have breakfast in the morning and enjoyed it very much. Great selection for a good start of the day and very friendly service.
Internet worked perfectly and the staff at reception spoke both English and Swedish very well.

All in all, a great experience and a relaxing stay. I would recommend this hotel and definitely stay here again.

cristinablendea 12/2013

Rooms simply furnished but all neat and cleanly. Breakfast excellend and abundant. Friendly and efficient service, I felt time was made for me.

Stijn V 11/2013

The hotel in the entrance area is dated and needs a good revamp, the room I had was a exec room a few euro extra and worth it, bed was good but singles.
Bathroom great power shower.
Staff in all areas seemed to want to help and serve the customers with a smile, the reception lady was a great example of how to run a reception...happy smiling face, informative, quick!
The restaurant was very good and when I asked for special diet they adapted the meal to ensure it was good.
It is expensive to eat in Finland but the steaks here is well worth the €'s
Car parking nearby... Mine was free overnight!

DevaDave27 10/2013

Stayed here in June for two nights. This hotel is not a posh one but has everything you need.Its location is fab close to the train and buses, easy to walk to the harbour and main shopping area's. Good size rooms, reminded us of the 70's (the bed throws and chairs) :)
Shower was fab - good wet room. kettle / tea / coffee in the room and a tv.
Breakfast was excellent too (the best out of all the other hotels we stayed at on this holiday).

Would definitely return to this hotel.

We caught the bus from the airport into the main square which was a lot cheaper than taking a taxi and very straight forward. Just ask the information desk in the hotel and they will direct you to the bus stop which is just outside the airport. We got off at the last stop which was right by the train station and just round the corner from the hotel. :)

Fruitbat7 9/2013

I loved this hotel. It is in an excellent location. It is a 5 minutes walk from the central station, as well as numerous bars, restaurants and tourist sites (pier, marketplace, museuns). The breakfast was abundant, the rooms were clean and confortable. It's a very nice hotel, I loved!

Marie20072013 9/2013

We picked this hotel because it was the least expensive hotel that still offered all of the services of a hotel. Other hotels in this price range were a little more like a hostel, or were the 'self service' types of hotel. This hotel is just a few blocks from the train station, which makes it easy to get from the airport without needing a cab. The staff was really helpful with suggestions and advice on what to do. Rooms were spacious, with room for a crib for our toddler.

ccbowen 9/2013

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Hotel Arthur

Vuorikatu 19
00100 Helsinki
+358 9 173 441

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Customer feedback

Hotel ArthurThank you very much! I arrived with my grandparents... read more
TripAdvisorI stayed here for about 3 nights, and 4 days. This... read more
TripAdvisorWe stayed here for a week on a business/holiday trip... read more
TripAdvisorArthur Hotel is a hotel that is in the heart of the... read more
TripAdvisorGood choice if you are looking for standard... read more
TripAdvisorAll you will need to see Helsinki by foot. Great... read more
TripAdvisorGood position to visit the centre near train station... read more
Hotel ArthurThe staff are friendly and helpful. The breakfast is... read more
TripAdvisorTop hotel for our recent visit. RIGHT in the town... read more
TripAdvisorVery nice and friendly staff all around, rooms a bit... read more