Hotel Arthur
Customer feedback - Hotel Arthur

Customer feedback - Hotel Arthur

Customer feedback from hotel guests

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The staff are friendly and helpful. The breakfast is great. What's better, the location is perfect for any tourist attraction.

Connie 7/2015

Top hotel for our recent visit. RIGHT in the town centre near the bus and railway station. We caught the bus from the airport and wheeled our cases up to the hotel.
Warm friendly welcome and a great room with first class facilities. Great breakfast too with plenty of choice. A little bit quirky but really enjoyed our stay here.

Shops are near and altogether a great experience!!


Very nice and friendly staff all around, rooms a bit shabby but ok as to cleanliness. Breakfast on the simple side, but again everything was very fresh, and included in the price. Overall, good value for money in Helsinki!


When we checked into the hotel, we were not sure what to expect. Upon arriving in our room, which was supposed to be one with a bit of "extra room" (though an online special at the time), we found there was little more than room for a bed, chair and a little furniture. It was clean. I went downstairs and politely explained our disappointment at the size of the room. The woman at the desk did some checking and gave us a better room on the ninth floor at no charge. What a difference in size. Nice shower, big bed, room to walk around, great decoration and furniture.

Breakfast was a bit average, but still good to have available at the hotel and included. The hotel is conveniently located near the train station and just a block or so away from public transportation to the airport, making this a good deal, overall.


good ratio between location, accommodation & services and price

Maria 3/2014

My group came back satisfied, they enjoyed the tour. Thank you for your service

Anna 1/2014 (Logos Tour)

I've stayed at the hotel twice already. I think the rooms are spacious and the bathrooms are very nice and clean. Almost too fancy for the backpackers like us. The hotel is close to all the best shopping spots.
The best thing in this hotel is really good buffet breakfast! (My friend ate 32 slice of bacon hehe :D) I highly recommend!

KatjaSusanna 1/2014

I stayed here for one night on business and it was a very nice experience.
The hotel is situated just a few blocks away from the train station which makes it perfect for travel and sightseeing, since it's basically in the heart of the city.

After seeing photos from other visitors, I believe one of the better rooms was booked for me, because it was big enough, very clean, very comfortable and modern. The hotel website describes very well what type of accommodation they offer, so you can choose according to your needs and budget.

In my room on the 7th floor there was a TV, minibar, spacious wardrobe and desk. Two twin beds with very comfortable mattresses and fresh sheets. My only complaint about the room would be that there was no socket next to the bed, so I couldn't charge and use a gadget at the same time while sitting or lying in bed. The sockets were all above or underneath the desk.

The bathroom was very modern and clean, with extra towels and toiletries, a hairdryer and a nice shower. I especially loved the golden tiles on the bathroom floor as well as the glass door to the shower which you could close properly so that no water would splash all over the bathroom.

I did not have time to try the sauna but I did have breakfast in the morning and enjoyed it very much. Great selection for a good start of the day and very friendly service.
Internet worked perfectly and the staff at reception spoke both English and Swedish very well.

All in all, a great experience and a relaxing stay. I would recommend this hotel and definitely stay here again.

cristinablendea 12/2013

Rooms simply furnished but all neat and cleanly. Breakfast excellend and abundant. Friendly and efficient service, I felt time was made for me.

Stijn V 11/2013

The hotel in the entrance area is dated and needs a good revamp, the room I had was a exec room a few euro extra and worth it, bed was good but singles.
Bathroom great power shower.
Staff in all areas seemed to want to help and serve the customers with a smile, the reception lady was a great example of how to run a reception...happy smiling face, informative, quick!
The restaurant was very good and when I asked for special diet they adapted the meal to ensure it was good.
It is expensive to eat in Finland but the steaks here is well worth the €'s
Car parking nearby... Mine was free overnight!

DevaDave27 10/2013

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In the heart of Helsinki
Hotel Arthur

Vuorikatu 19
00100 Helsinki
+358 9 173 441

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Customer feedback

TripAdvisorGreat location and value in Helsinki We spent 2 nights... read more
TripAdvisorConvenient location with great breakfast It’s my... read more
TripAdvisorThe hotel is old which was established 1907. Still... read more
TripAdvisorI travelled to Helsinki last year on a budget and... read more
TripAdvisorCentral location, nice and warm rooms in wintery March... read more
TripAdvisorGreat location, walking distance to central station... read more
TripAdvisornice, clean room good roomservice very goog breakfast... read more
TripAdvisorWe had an excellent stay in helsinki, we arrived at... read more
TripAdvisorPROS: Excellent location , two blocks from the... read more
TripAdvisorHotel Arthur is a nicely located hotel very close to... read more