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Hotel Arthur – Frequently asked questions

Frequently Asked Questions

Is there an internet connection in the hotel rooms?
Our rooms feature a wireless internet connection, free of charge.

What time can I fetch the keys to my hotel room and when do I have to return the keys by?
You will receive the keys to your hotel room at 14.00 when you have made your reservation directly to the hotel via hotel website https://www.hotelarthur.fi, e-mail or telephone. The keys must be returned by 12.00 noon on the day of your departure. You can bring your baggage to the baggage room at reception before the check-in time. If you wish to make sure that you will be given the keys to your room first thing in the morning, please make the reservation for the previous night.

Can I store baggage at the hotel?
There is a lockable and free-of-charge baggage room at reception where you can store your baggage at your own risk. The room is not guarded.

Can I smoke in the hotel?
Hotel Arthur is a smoke-free hotel and as such, smoking indoors is absolutely forbidden. We will charge 250.00 € for cleaning expenses if smoking takes place in our rooms. We will also charge extra costs that smoking has caused for example the fire alarm. E-cigaretts are also forbidden. It is forbbiden to light candles and open fires.

At what time is breakfast served?
The prices for all rooms include a hearty hotel breakfast. Breakfast is served in our restaurant from Monday to Friday from 6.30 – 9.30, on Saturdays from 6.30 – 10.30 and on Sundays and public holidays from 7.30 – 10.30.

Can I bring pets to the hotel?
There are a limited number of pet-friendly rooms at Hotel Arthur. Pet-friendly rooms include an additional fee of 10.00 € per night for extra cleaning costs. Please remember to inform us of your pet when making a reservation. Pets may not be left alone in hotel rooms.

Is there a disabled-access toilet in the hotel?
There is a disabled-access toilet on the 4th floor. Please ask reception for the key. There are also two disabled-access rooms in the hotel.

Can I access the conference facilities in a wheelchair?
There is a stair climber for wheelchair guests (not suitable for electric wheelchairs) to facilitate access to the conference facilities. Please inform our sales service in advance of any conferences for which a stair climber is needed.

Where can I park my car?
See parking

How do I get from the airport to Hotel Arthur?
To reach Helsinki city center from the airport, guests can either take a taxi or use one of the busses that operate between the airport and the railway station. Hotel Arthur is located just 5 minutes walk away form the railway station. Read more about transportation from Helsinki-Vantaa airport to Helsinki city center.

How can I get to Hotel Arthur using public transport?

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In the heart of Helsinki
Hotel Arthur

Vuorikatu 19
00100 Helsinki
Finland
+358 9 173 441

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Customer feedback

TripAdvisorA very comfortable place. As Helsinki isn't the... read more
TripAdvisorSmall, comfortable room. Thanks to the reviews, Hotel... read more
TripAdvisorGreat place to stay in town Nice staff, near bus... read more
TripAdvisorGreat location and value in Helsinki We spent 2 nights... read more
TripAdvisorConvenient location with great breakfast It’s my... read more
TripAdvisorThe hotel is old which was established 1907. Still... read more
TripAdvisorI travelled to Helsinki last year on a budget and... read more
TripAdvisorCentral location, nice and warm rooms in wintery March... read more
TripAdvisorGreat location, walking distance to central station... read more
TripAdvisornice, clean room good roomservice very goog breakfast... read more