Privacy policy

Information document on the processing of personal data in the customer register of Hotel Arthur Oy according to the EU General Data Protection Regulation.

1. Register holder

Hotel Arthur Oy
Vuorikatu 19, 00100 Helsinki

2. Contact details

Contact person for matters relating to the register and the data collection rights is Tanja Tähtinen, tanja.tahtinen@hotelarthur.fi

3. Name of the register

Hotel Arthur Oy customer register

4. Data collection

The personal data is collected, in accordance with the Data Protection Act, when making a room, restaurant and conference booking or invoicing. The customer has the right to prohibit the register holder from using their data information for the use of direct marketing. The refusal can be sent by email to myyntipalvelu@hotelarthur.fi or the user can remove themselves from the posting list for the newsletter through the following link.

5. Purpose of the register

  • Management of customer relationships
  • Management of accommodation reservations
  • Payments, payment monitoring and collection
  • Customer service development
  • Restaurant table reservations and meeting room reservations
  • Taking note on loyal customer wishes

6. Data content of the register

  • Customer information: name, contact information, invoicing address
  • Customer feedback
  • Booking information from previous bookings
  • Information on customer’s preferences and wishes

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